Meet our interior designers

The three functions

We describe the team by role and discipline rather than by a wall of headshots, because what actually matters to a client is which discipline owns which decision and who answers the phone when something needs deciding on site.

We do not publish personal credentials as marketing claims. What we will do, before you sign anything, is put you in touch with clients whose projects match yours in scope and budget so you can ask them directly how the team performed. That is a more useful signal than a list of qualifications on a web page.

Who you deal with, stage by stage

The Studio

Design and build under one accountable roof

How the site is actually staffed

The honest differentiator in this industry is not design talent, which is abundant. It is supervision frequency, which is expensive and therefore quietly cut. Here is what we commit to:

• A named site supervisor per live project, on site for the working day, not shared across six jobs across the city.
• A weekly designer visit on residential projects while the project is live, and twice weekly during finishes.
• A daily photo report to the client, and a weekly written progress note against the programme.
• One WhatsApp group per project containing the client, the designer, the delivery lead and the site supervisor — so nothing is relayed twice and nothing is deniable.
• Fewer, longer supervision visits on far sites such as Kharghar or Palghar, with a fuller checklist. We would rather state that plainly than promise island-city frequency we cannot deliver.

How we work with specialists

Some scopes should not be done by a generalist, and we do not pretend otherwise. Structural openings go to a structural engineer. Fire suppression and sprinkler modification in a Grade-A building go to the landlord's nominated contractor, at the landlord's rates, carried in the BOQ as a named provisional sum. Acoustic design on a home theatre or a boardroom is modelled before the ceiling is drawn. Vaastu, where a client wants it, is coordinated with their own consultant rather than improvised by us.

What stays in-house is the work that decides whether a project holds together: space planning, the specification, procurement, the programme and site supervision. That is the boundary we think is honest, and it is why the BOQ is written by people who have to build from it.

What happens when something goes wrong

Every project has a bad week. What distinguishes studios is not whether problems occur but how they are handled, so it is worth saying plainly how ours are.

• A site problem is raised the day it is found, with a photograph and an option, not at the next weekly review and not after it has been quietly worked around.
• A defect in our work is ours. We re-do it. We do not negotiate about whether a mis-cut panel or a misaligned shutter is within tolerance.
• A programme slip is reported with a revised date, not with reassurance. If a material lead time has moved, you are told the new date and what we are doing about it.
• A variation is priced before it is executed, including its effect on the completion date. If a change will cost you two weeks, you get to decide whether that is worth it.
• Escalation goes to the delivery lead, then to the studio principal. Both are named at contract stage. There is no queue and no ticket.

We also publish a warranty and an on-time completion commitment rather than describing ourselves as reliable. The terms are on the warranty page, and they are the reason the delivery function has the authority to stop a trade that is working ahead of a tested service.

The team that draws your project is the team that builds it. That single structural decision removes most of the cost creep from an interior project.

Greenbox studio principle

Selected work by Greenbox Design Studio. Tap any image to enlarge.